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Privacy Policy

Updated: December 8, 2012

Big Brain Productions Inc. (Big Brain), and its affiliated companies: totallyADDshop.com (the Shop), totallyADDConnect.com  and totallyADD.com (the Website) are committed to using your personal information responsibly and recognize the importance of your privacy.

Purpose

We collect personal information in order to:

  • Efficiently deliver services made available on the Website such as access to our user Forum, and newsletters.
  • To detect and protect against breach of contract, fraud, theft and other illegal activity in connection with the Website.
  • To distribute information about services offered by Big Brain and affiliate companies, such as marketing materials.

Collection of Information

Big Brain collects two (2) kinds of information – personally identifiable information that you choose to supply us, and non-personally identifiable information, such as your IP address.

Personally Identifiable Information

Big Brain does not collect personally identifiable information without your knowledge. Personally identifiable information at our site is collected by prompt only. Big Brain may collect personally identifiable information such as your email address, name, mailing address, credit card information or other information to enable you to receive newsletters, complete participate in forums or to purchase goods. From time to time, we may request information from you via surveys or polls. Participation in these surveys or polls is completely voluntary; you have a choice whether or not to disclose the requested information. Contact information may be used to satisfy website user requests, notify users regarding changes to the website or website policies, or provide further information about Big Brain products and services. Survey or poll information will be used for the purposes of monitoring or improving use and satisfaction of the Big Brain website and may be aggregated in an anonymous manner. Any information you give to Big Brain will be held with the utmost care, and will not be used in ways that you have not consented to by accepting the terms of this privacy policy.

Non-Personally Identifiable Information

Big Brain does collect anonymous browser information from visitors to the site. This information is not personally identifiable and is not linked to any individual person. To collect this information, when you visit our website, we may store information in the form of a “cookie” on your computer. Cookies allow us to tailor the site and help us to better respond to your interests and preferences. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Big Brain may also collect information through IP addresses or environmental variables. An “IP address” is a number used by computers on the network to identify your computer so that data can be transmitted to you. “Environmental variables” include, among other things, the domain from which you access the Internet, the time of your visit to our website, the type of Browser and operating system or platform used, the Internet address of the websites you visit previously and subsequently to visiting the Big Brain website, and the pages you visit while at our website. We collect this information to allow us to detect broad demographic trends, to provide information tailored to your interests and to enhance your experience on the Big Brain site. This information may be aggregated in an anonymous manner.

Use of Information

Resale or disclosure of information to third parties

Big Brain may use the information you provide to fulfill your requests for membership, newsletters, our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you. We sometimes use this information to communicate with you, such as to fulfill a request by you for an online newsletter, to contact you about your membership with us or to notify you when we make changes to our membership agreements, or to fulfill purchase orders. The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities, and from time to time, to offer you Big Brain products, programs, or services.

Big Brain will not sell, rent, loan, trade, or lease personal information collected at this site. Big Brain may share personally and non-personally identifiable information with third parties that help manage our web site and databases, and with our partners, affiliates or other third parties. Specifically, but not inclusively, Big Brain disclose personal information (i) as may be permitted or required by law or court order, (ii) as may be necessary to protect the rights or property of Big Brain or (iii) to select third party agents with whom Big Brain has contracted to carry out internal operations of the site, for example to register you for an event or fulfill a purchase or delivery request made by you.

Browser information collected on our web site

Big Brain collects anonymous browser information, and analyzes our website logs to constantly improve the value of the materials available on our site. Big Brain may from time to time link anonymous browser information with personally-identifiable information in connection with the Member section of the site. This will help us better tailor our site and provide you with content and offers that we think may be of interest to you.

Information Collected

This Privacy Policy outlines how we handle your personal information to protect your privacy. We want you to know that TotallyADD.com adheres to privacy legislation that governs what information may be collected, how it is used and how it is protected.

The terms of this policy will govern the use of any information collected while the policy is in place. We reserve the right to change this privacy policy and encourage you to revisit this page. Should Big Brain change its privacy policy, we will post such changes at this site.

If you do not agree with these Terms and Conditions, please discontinue all use of this website.

Identifying purposes

Personally identifiable information – information that you choose to supply — is collected from our site by obvious request only. You have the right to decline to have any information collected or transferred for marketing purposes.

Consent

Use of the Website and Services is restricted to individuals 18 years old and older. Big Brain does not intend to, and will not knowingly, collect information from or about individuals under the age of 18.

Typically we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (e.g., when we want to use information for a purpose not previously identified).

Withdrawal of Consent

You may withdraw your consent to our collection, use and disclosure of your personal information at any time, subject to any legal restrictions and upon reasonable notice. Your withdrawal of consent to our collection, use and disclosure of your personal information may impact our ability to provide services.

You can ask us not to send you marketing communications by following the opt-out instructions in each communication.

Limiting collection

You may be asked to provide Big Brain with your Personal Information. In each case, you will be asked to provide your Personal Information; the Website will not gather it surreptitiously.

Certain information may be required in order for you to receive further information. If you want us to call, we’ll need your name and phone number. If you want to receive email, we’ll need your address. If you want to buy something, we’ll need your payment information and a street address.

If you choose to participate in an on line survey, you have a choice whether or not to disclose the requested information. Participation in these surveys is completely voluntary. Information gathered through surveys will be used to monitor and improve our web site.

Otherwise any information you give to Big Brain will not be used in ways that you have not agreed to by accepting the terms of this privacy policy.

Big Brain may supplement the Personal Information you provide with additional Personal Information gathered from public sources or from third-parties (e.g., consumer reporting agencies) who may lawfully provide such information to Big Brain.

You are under no obligation to provide Personal Information, with the caveat that your refusal to do so may prevent you from using certain of the Services.

Information You Make Public.

The Website may contain features, including without limitation, public profiles, chat rooms, forums, message boards, and news groups that permit you to upload, post, transmit, display, perform or distribute content, information or other, including Your Personal Information. Any information that you choose to disclose by means of such features becomes public information over which Big Brain is unable to exercise control. You should exercise caution when deciding to disclose Your Personal Information by means of such features, and you agree to assume all responsibility for doing so.

Limiting use, disclosure, and retention

Our commitment to protect your privacy is most simply expressed by our promise to you that, unless required by law:

a. we will never give, share, sell, trade, loan, rent or disclose any personally identifiable information about you without your express permission;

b. we will never divulge your medical information to anyone without your permission;

c. we will protect every credit card transaction made on our web site; and

d. we will promptly remove your contact information from our promotional mail and email lists upon request.

Big Brain will, however, disclose personal information specifically, but not inclusively,

  • as may be permitted or required by law or court order,
  • as may be necessary to protect the rights or property of TotallyADD.com, or
  • to select third party agents with whom TotallyADD.com has contracted to carry out internal operations of the site.

For example if you want to register for an event or fulfill a purchase or delivery request, we’ll need to pass that information along to the right people.

Big Brain may also share personally and non-personally identifiable information with third parties that help manage our web site and databases.

Outside of the normal communication with you, your name may be disclosed in the following circumstances:

If we believe on reasonable grounds that such disclosure is necessary to avoid a significant risk of serious bodily harm to yourself or others. However, we will endeavour to disclose only the minimal information necessary to avoid such harm. If you have specifically given us your consent to disclose such information for a designated purpose.

Accuracy

Big Brain may ask you to verify your personal information to ensure accuracy. It is important that the information that we have on file be accurate and up-to-date. Please let us know if your personal information changes, so that we can make any necessary changes to our records. We may also ask you from time to time whether your personal information is up-to-date. You can reach us for this purpose by email at [email protected] or by call us at 1-855-428-3233.

Safeguards

The security of your personal information is important to us.

Big Brain takes great care in maintaining the security of your personal information and preventing unauthorized access to it, through the use of appropriate technology and internal procedures. Employees and contractors of Big Brain who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy. However, Big Brain cannot guarantee that unauthorized access will never occur.

Email sent over the Internet is not secure and may be lost, intercepted, or altered. If you send personally identifiable information to us via email, we will not be liable if it is lost or intercepted, altered or misused by someone else. Users are prohibited from violating or attempting to violate the security of the site. By way of example, you are prohibited from (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security without proper authorization; (c) attempting to interfere with service to any user, host or network; (d) sending unsolicited mail, including promotions and/or advertising of products or services.

Third Party Links

Our site may contain links to other sites that we think you might be interested in. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. Once you link to another site, you are subject to the privacy and security policies of the new site. We encourage you to read the privacy policies of all Web sites you visit, especially if you share any personal information.

Openness

Non-Personally Identifiable Information is not linked to any individual person. An “IP address” is a number used by computers on the network to identify your computer so that data can be transmitted to you. “Environmental variables” include, among other things, the domain from which you access the Internet, the time of your visit to our website, the type of Browser and operating system or platform used, the Internet address of the websites you visit previously and subsequently to visiting the Website, and the pages you visit while at our website.

Big Brain does collect from visitors to the site some Non-Personally Identifiable Information. To collect this information, we may store information on your computer in the form of a “cookie.” Cookies allow us to tailor the site and help us to better respond to your interests and preferences. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Big Brain may also collect information about IP addresses or environmental variables. We collect this information to allow us to detect broad demographic trends, to provide information tailored to your interests and to enhance your experience on the Website. This information may be aggregated in an anonymous manner.

Browser information collected on our web site:

Big Brain collects anonymous browser information, and analyzes our website logs to constantl improve the value of the materials available on our site. This will help us better tailor our site and provide you with content and offers that we think may be of interest to you.

Individual access

You have the right to know what personal information is held about you and to question and request correction of any erroneous information. If you would like access to the personal information we have on file for you, we will ask you to put your request in writing to the address below.

All written requests will be responded to within a reasonable time frame. Big Brain may refuse to provide access to sensitive medical information except through a medical practitioner. If your request for access is limited or denied, Big Brain will notify you in writing of the reasons.

Challenging compliance

If you have concerns or wish to complain about a breach of your privacy, please contact us in writing at this address:

Privacy Officer
Big Brain Productions Inc.
PO Box33598 Dundurn RPO, Hamilton, ON, Canada. L8P 4X4

BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD, AND AGREE TO THE TERMS OF, THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.