I realize this site is international so we aren’t all dealing with the same set of rules in the workplace. I’m in Toronto, Ontario and was fortunate to take part in a program called WESP (workplace essentials skills partnership) in December 2009 where all the participants have some kind of disability and are trying to get back into the workforce. We were educated about our rights in the workplace and given ideas about disclosing our disabilities, asking for accommodations etc.
So the poster who’s distracted working in a call center might be entitled to a more private space with less noise or something? (although I realize most employers would find it cheaper to fire somebody than make accommodations, expecting that most of us won’t bother going to the human rights commission 