Re: Joining the list

[billd]

Wow, folks. I gotta thank you for this whole thread and all the posts. ME ME ME. I feel MUCH less alone and stupid now. I’m not crazy.

THANK YOU.

On the electronic billing – I need to SMASH into the heads of the geniuses who figure that a single email sent if enough and good. And when I find the 2×4 to use to smash some sense into their heads, I’ll drive some bolts into it before I swing it.

here’s why I say all this:

I’m an IT person, (auto tech by training and love, but IT for the last 25 years). I’m damned good, VERY good. I know these things pretty much inside and out. I know networks, I know web and email security better than most security professionals. I know email well and how it works.

We’ll just say I know computers and move on……….

RELYING SOLELY ON EMAIL for communication is stupid, just stupid. Email is not 100% reliable. In fact, I’d say less than 90% reliable.

Over 2/3 of the worlds email traffic is SPAM, PHISHING, SCAMS, junk, etc. OVER 2/3. Filters are not perfect. SPAM filters block a lot of good email (email from our insurance agent was blocked at the ISP level and it took a couple weeks to figure out why we’d not gotten a message from our agent)

Email sent LOCALLY in the state government system here – from one building to another, my computer to the ITE Exchange servers to another computer can take hours. I could shoot a spit ball across the street faster.

there are simply too many “what-if’s” to say “you didn’t respond to our first message so you are negligent”. Ah, no. Good chance that message never made it.

I’ve got more than 6 email accounts I deal with for home, business, the forum I run and so on. One of those gets over 100 spam messages a day THROUGH the ISPs filters!! Now every day I must sort through that mess just for that ONE account, and make sure I don’t delete GOOD messages. I have to daily search the spam filters of other accounts to make sure that good messages were not blocked.

There are better systems, really there are, and one day I might use them, but they are all work, all imperfect, and bad things happen to good messages.

I’ve also dealt with the hassles of attempting to log in to complex banking interfaces, and those like you mention. I’ve never looked at our cell phone bills because of the complexity of getting into them. They are all auto-pay, and unless the amount each month is different by a big amount from the prior bill, we simply figure it was ok.

We do auto-pay for nearly everything. some come right out of our checks – truck payment, insurance, etc. House payment we don’t because they want $5.95 a month for that service!! (plus we like to pay extra each month and the online version won’t allow that easily.)

Yeah, I’m an IT professional, I make my living using and working with computers, but I HATE what we’ve become, what we’ve done to ourselves with them.

IMO, To dun you based on electronic communication only would or should never stand up in court. I’d testify to that as a professional witness.

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