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Re: Busted! How to respond to negative (but probably accurate) feedback?

Re: Busted! How to respond to negative (but probably accurate) feedback?2010-08-13T00:44:59+00:00

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ellamama
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Post count: 58

I agree with Rick with the “acknowledgement” idea. I think–particularly when on the phone and there’re no non-visual means to communicate–that sort of narrating what you’re doing can help. That could take the form of recognizing you’re talking too much and then trying to turn the focus back to them. Another thing which I do sometimes is to explain–at least in part–why I may be so chatty, “I’m sorry if I’m talking too much. As a telecommuter I work on my own. Sometimes I’m so eager to talk with other folks that sometimes I get overexuberant.”

@Rick: Re: your assessment that what I called “blunt”, you called “honest”. I laughed because it reminded me of the whole male vs. female communications style issue. I wonder if it was a man who’d told me what she did if I’d have described it as honest. (Either way, I don’t see “blunt” as an inherently negative concept.)

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